Billing FAQs
 

There are two ways to go about it.

  • You can have your subscription extended against the extra payment.
  • You can request a refund.

Log in to your Member’s Area on our website and view/download your invoices from the invoices tab.

We fear nothing more than the thought of you browsing the internet without the cover of our security. To reactive your account, just:

  • You can have your subscription extended against the extra payment.
  • Renew your previous account by talking with our live chat agents.
  • What’s the refund process for iTunes?

Since Apple takes care of the refunds for iTunes itself, you can contact them by visiting these links:

  • iTunes Refund:
  • iTunes Cancellation:

Since Google takes care of the refunds for Playstore itself, you can contact them by visiting their support.

You can upgrade to a new account even if your account is up-to-date. However, we recommend you to contact us via live chat or email us to avoid discrepancies.

To request a refund, go to your Member’s Area and find the option to request a refund under your current active subscription.

Log in to your Member’s Area and select your desired payment mode under the invoices tab to pay.

To have an invoice canceled, just contact us via live chat or send an email to [email protected]

Your own PayPal account manages PayPal billing agreements. To add or remove a billing agreement, just follow the steps mentioned below:

  • Login to your PayPal account.
  • Click Profile at the top of the page.
  • Click My Money then click Update beside My preapproved payments to find your payment.
  • Select the payment, and then click Cancel.

Yes. Just contact us via live chat or send an email to [email protected]

Contact us via live chat or send an email to [email protected]

Contact us via live chat, and our agents will help change your payment method. You can also email us at [email protected] and we’ll reply.

Yes, we do offer a referral program. Visit this link to proceed.